My OMP file has been rejected by eRR, how can I look at the rejection reason?

My OMP file has been rejected by eRR, how can I look at the rejection reason?

My OMP file has been rejected by eRR, how can I look at the rejection reason?

To investigate the rejection reasons for trades where no magnifying glass appears on the REMIT Transaction screen you need to take the following steps:

  • Find the file uploaded in the REMIT Files IN screen (you can search by date and time or by file name)
  • Open the file audit trail (magnifying glass will always be available on this screen)
  • Select the file that was uploaded via the hyper link - look for the first line in the audit trail "ACER document received: ...."
  • Find the UTI in question and look at the record sequence number
  • Go back to the audit trail look for the hyper link in the failed report - look for the line "Document reporting failed:...." this will be coloured red
  • Find the record number within the failure file
  • Look for the rejection reason.