How can I see the rejection reason for my trade on the REMIT Transaction Screen?

How can I see the rejection reason for my trade on the REMIT Transaction Screen?

To investigate the rejection reasons for trades where a magnifying glass appears on the REMIT Transaction screen you need to take the following steps:
  • Open the file audit trail (if magnifying glass on this screen)
  • Look for the line "Document reporting failed:...." this will be coloured red and select the hyperlink for the report
  •  Open the report and look for the rejection reason
 - Clients are also able to customise their columns on the dashboards to have visible the rejection message.

If you receive a rejection message from ACER for one of your documents, please refer to the validation document ('ACER_REMIT_Information System Data Validation') available on ACER“s webpage to see what the reason for the rejection is.