Troubleshooting ROBO Delegators CSV File Issues

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• maximum file size, REMIT Files In screen

  The REMIT Files In upload functionality is limited to the size of 50 MB per file.

• How can an MP update an OMP file for submission?

  MPs can modify an error in an OMP submission by taking the following steps. To investigate the rejection reasons for trades where no magnifying glass appears on the REMIT Transaction screen you need to take the following steps: Search for the UTI and ...

• My OMP file has been rejected by eRR, how can I look at the rejection reason?

  My OMP file has been rejected by eRR, how can I look at the rejection reason? To investigate the rejection reasons for trades where no magnifying glass appears on the REMIT Transaction screen you need to take the following steps: Find the file ...

• How do I install the new Remote Partner certificate and License File?

  Instructions for installing the latest X/P Messenger Patch can be found in the Support section (Help), within the CMS Welcome page, where the patch download is available. The License file may also be found within the Support section. To install your ...

• Is it possible to have a view and/or download the corresponding ACER XML file sent to ACER which was created using eRR lite?

  You can view the submitted file by taking the following steps: Navigate to the eRR > REMIT Transactions > Appropriate Table (either 1 or 2) Search for the trade by UTI Select the audit trail (magnifying glass icon) Search for the first line in the ...